Privacy and Cookie Policy

Privacy & Cookie Policy

1. Who we are

Viking Transport Irelan (“us”, “we”, or “our”) operates the https://vikingtransportireland.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Business information

This website, https://vikingtransportireland.com , is provided and controlled by Viking Transport Ireland with its registered address at Cattaganstown,Killenaule,Co.Tipperary, Ireland.

3. Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

a, What types of data do we collect?

· Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Your name
Email address
Phone number
Street address, Town/City, County
Sender’s name
Sender’s company name
Sender’s email
Sender’s phone number
Sender’s full address
Consignee’s name
Consignee’s company name
Consignee’s email
Consignee’s phone number
Consignee’s full address

Where and why do we collect personal data about you?

We collect information about you when you order a transportation by filling out our “Transportation order form” and when you paying the course fee. We also collect information when you complete “contact forms” on our Contact page and on Home page.

Contact Form on Contact page and Home page

Our contact form collect your name, email address and phone number so that we can communicate with you and provide assistance you have requested from us.

Transportation order form

Sender’s name
Sender’s company name
Sender’s email
Sender’s phone number
Sender’s full address
Consignee’s name
Consignee’s company name
Consignee’s email
Consignee’s phone number
Consignee’s full address

· Cookies and Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Examples of Cookies we use

· Session Cookies: We use Session Cookies to operate our Service.
Session cookies, also known as ‘temporary cookies’, help websites recognise users and the information provided when they navigate through a website. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted.
We use Session Cookies in our website to allows you to keep items in your basket when shopping online.

· Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

· Security Cookies: We use Security Cookies for security purposes.

· Strictly Necessary Cookies: These cookies provide the services that you have specifically asked for on our website and are essential to enable you to move around our website and use its features, such as check-out and product purchase.

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again

b, Use of Data

Viking Transport Ireland uses the collected data for various purposes:

• To provide and maintain the Service
• To provide our services to you
• To make a tailored website available to you
• To provide customer care and support

How we retain and delete your data

Your personal data will be held by us and kept in a form, which permits identification of you for no longer than is necessary for the purposes for which the personal data is collected and legitimately processed.

How long we retain your data

We will keep and process your personal data as long as we are providing services to you and also keep it afterwards for as long as would be needed for the settlement of any potential disputes that may be raised afterwards or as long as the law otherwise provides for.
Thereafter, we will either delete your personal data or anonymise it so that it no longer can be used to identify you.

For users that order our transportation services in our website, we will store personal information while we provide the services requested and maintain guarantee records.
We retain personal data when it’s no longer needed for processing:
· Retain pending orders 1 year
· Retain failed orders 1 year
· Retain cancelled orders 1 year
· Retain completed orders 1 year

c, Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

d, Who we share your data with

Webmaster

The webmaster and administrator of our website can also see and edit your Personal Data you provide us via Contact form and Transportation order form.

Social Media

We use social media and social networking services to advance our work. These applications require the use of third party service providers. Notably, we have a Facebook page, Twitter feed, articles published on Medium, and a YouTube channel.
The Facebook page is administered by Facebook, in accordance with Facebook’s Data Policy available on their site, and is accessible by Facebook users who have already consented to Facebook’s Data Policy.

e, How we protect your data

We strictly limit the collection and processing of your personal data, and to the best of our abilities we will work only with other organisations who do the same. We will not use personal data that you provide to us in a manner inconsistent with the purposes for which you provided it to us, as set out below.
We do not sell, rent or lease personal data.

f, What rights you have over your data

If you order transportation services or send us a message via contact forms on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

g, Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

4. Contact information

If you have any questions about this Privacy Policy, please contact us by email: order@vikingtransportireland.com

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